Terms of Service
Effective date: January 1, 2025
Welcome to LedgerTrackLine. These terms explain how you may use our site and offerings related to account assessment and review. By accessing or using any part of the site, you agree to these terms.
1. Scope
These terms apply to three categories: services, informational products, and goods. Each category has its own conditions described below.
2. Service Terms
Our service offerings include professional account review and audit advisory. All requests for service must be submitted via the site. Fees for service are due in advance. Scheduling changes are allowed up to 48 hours before the appointment; after that, fees are not eligible for refund due to preparatory work completed by our team. You may request to reschedule at no extra charge if notice is given in writing within the allowed window.
3. Informational Product Terms
Informational products include digital manuals, templates, and guides provided by LedgerTrackLine. All sales are final once download begins. If you encounter technical issues that prevent download, you may request a refund within 14 days of purchase by contacting us. No partial credits will be issued after download is complete.
4. Goods Terms
Goods refer to physical items such as printed guides or manuals. To qualify for a refund, items must be sent back in unused condition within 30 days of delivery. You are responsible for shipping costs. Once we receive and inspect the goods, we will process a refund for the item price. Refunds will not include original shipping charges.
5. Refund Policy
All approved refunds will be processed using the same method you used to settle your payment. Processing may take up to 10 business days from approval. In lieu of a refund, you may opt to receive a credit toward future services or products of equal value. If a service clearly states no refund is available, that condition is binding due to the immediate and irreversible nature of the work performed.
6. Contact Information
For questions or requests, reach us at:
Address: 10 Bayfront Ave, Singapore 018956
Business ID: S1798146A
Phone: +6581668881